| Home | Contact Us | Site Map | Support | Order Speakers |
|
 |
 |
|
|
General Overview Items ordered from artistic audio are shipped from the warehouse in Missouri or drop-shipped directly from the manufacturer or partnering warehouses. Most orders are shipped via UPS Ground, Airborne Ground, or manufacturers carrier anywhere in the world. Orders for in-stock items are processed, filled and shipped within 5 days. Factory Warranty The speakers carry a full 5 year parts and labor warranty. If the speakers need to be serviced within the warranty period due to a factory defect, please contact artistic audio immediately. We will arrange for the pickup and servicing of the speakers by a factory authorized dealer in your area. Shipping and Handling We ARE able to ship speakers to anywhere in the world. Please send an email to our Sales Department for all international shipping orders for a quote on shipping costs. Product Packing and Quality Control At times we may supplement packing material or re-box items into plain brown or white boxes, to ensure safe delivery of products at no additional charge to our customers. However most product boxes are never opened to maintain the factory seal. Product has been inspected for completeness and quality control to insure you receive the product in the best possible condition. Company Communications If you have questions, comments or concerns, please email them to support@artisticaudio.com. You may also call us at 816-228-2376. If we’re not available to take your call, please leave a message and someone will return your call as soon as possible. You may also write to us at artistic audio, 1443 NW Foxboro Rd, Blue Springs, MO 64015. artistic audio cannot be responsible for delays resulting in improper or inaccurate information provided by you to us, such as email addresses or phone numbers. Please be accurate when sending communications to us. artistic audio will never release, sell or distribute your email address, phone number, address or any other information to other companies unless that information is required to facilitate your order. Shipping Damage & Initial Defects Inspect your order upon arrival and notify us via email or phone within 48 hours of any damage or defects. Failure to notify us immediately of shipping damage or defects will indicate your acceptance of the order as complete and satisfactory. All orders are shipped insured for the full value of the item. If your insured item is damaged in transit, first call the shipping company to notify them of the damage, and then call artistic audio. We will take care of the reshipment for you once the carrier has recovered the damaged item. Damaged or defective items will be replaced at artistic audio’s discretion. |
 |
 |
| Home | Contact Us | Site Map | Support | Order Speakers | webmaster@artisticaudio.com Copyright 2004 |